Support hours:
Monday – Friday, 9:00 AM – 6:00 PM UTC
General inquiries:
Within 24 hours on business days
Technical support:
Within 12 hours on business days
Critical issues (API outages):
Within 4 hours, including weekends
Tip: For faster resolution, include your API key (last 4 characters only), the endpoint you are calling, and any error codes or response bodies in your message.
